Flexible working
Career development
Latest technology

Business Support Administrator - 12 Month FTC

Salary Highly Competitive
Location Glasgow
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.  

We currently have an exciting opportunity to join this department as a Business Support Administrator, within our Client Services team in our Glasgow Office on a fixed term basis.

What will your role look like?
You’ll work on a variety of key administrative tasks across the department, ensuring that any incoming requests and correspondence are directed to the relevant administration teams for further action.

You’ll do this by:

  • Actioning incoming mail from our members, ensuring this is recorded and distributed to the correct teams following our relevant internal procedures.  
  • Assist with further elements of office administration such as photocopying member documents, confirming the validity of these and returning them to senders with covering letters as required.
  • Updating member correspondence records on our administration database. 
  • Working with our on-line archive suppliers to action any contact and file requests. 
  • Handling incoming cheques and distributing them to our accounts team.
  • Maintaining our internal document archiving system, while also co-ordinating the printing and binding of documents as required.  

To enjoy and succeed in this role, you will have:

  • Previous experience in a similar office-based secretarial or administrative role.  
  • Experience of using Microsoft Office, in particular Outlook and Word and Teams.  
  • Excellent written and verbal communication skills.  
  • Time management, organisation and prioritisation skills, with the ability to successfully meet deadlines and manage your own workload.  
  • Be able to work quickly and accurately, with a strong attention to detail.  
  • An awareness of GDPR and the risk surrounding data breaches.  
  • Been educated to at least GCSE (or equivalent) level in English.

A more detailed list of requirements for this position is available within the role profile – which is available on request.

In addition to a competitive salary we offer:

  • A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
  • A collaborative and encouraging work environment where your thinking and ideas are encouraged.
  • On site mental health and wellbeing assistance.
  • A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
  • Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.

Together, we’ve been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment. 

We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams – diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment.  We love innovative, independent thinking and want everyone to share their ideas.  

Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we’re one of the leading consultancies in our field and are proud to be recognised by numerous industry awards. 

We’re committed to developing our people and encourage everyone to carve out their own career path. We’ve many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.   

We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn’t limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.

Our hybrid working model offers the best of both worlds – home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers here.

If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know. 

Together, we can make this the best job you’ll ever have. 

Our culture

We live and breathe our four values – friendly, confident, partnering and straightforward – and genuinely care about out people, clients, community and the environment.

Job satisfaction

Every employee can genuinely make a difference and contribute towards achieving our purpose – together, building better futures. Whether that’s helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.

Reward and wellbeing

We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.

Flexible working

We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.

Latest technology

We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.

Career development

There is no linear path – learning opportunities are plentiful and empower you to carve out your own career.

Alternatively, please sign in with...


Not Published


in X days